![]() ![]() Lasership/OnTrac said they attempted delivery but I needed to update my address. Just some cheap stuff for my garden cost around $20. Your site isn't allowing me to change the date to the correct one. ![]() I forgot to mention that the sleeves on the PU leather blouse are too long,and the on the over sized short sleeve top they are too wide. ![]() I got my second Fashion Nova order a day early, the PU faux leather oversized Tee shirt and leggings set is very nice and their faux leather really looks like genuine leather compared to the one from Shein which looks more silky. Ontrac sent me an email still falsely claiming it was delivered! After all of this my blouse was delivered today on July 8, 5 days later after they insisted it was delivered on July 3! I had bought from Shein a similar blouse not long after my Fashion Nova blouse wasn't delivered and I like the look of the Fashion Nova one better, and I also bought a similar outfit but it's not short sleeve like the one I bought from Fashion Nova, I wouldn't have spent this extra $ that I can't usually afford if this hadn't happened, I bought the outfit from Shein not expecting to receice it from Fashion Nova, it's supposed to be delivered on July 10. I never even heard of Lasership before and I and other customers didn't choose to use them,the store I and they bought it from unfortunately did. I deserve and want my $29.04 back! Lasership absolutely should be shut down out of business, I signed a petition yesterday that over 8000 signed to Protect Your Packages! Permanently Shut Down Lasership! And there are 1000's of customers on many other review sites besides here saying the same complaints about them. On July 3, I saw on Fashion Nova's site that my second package was going to be delivered by Lasership by July 10, so I canceled it, their site said Sorry we'll try to do better, then a few minutes later they sent me an email saying that they couldn't cancel it because it's already been processed! I'm sure this order won't be delivered either,it will be a miracle if it does. Shortly After 11 am on Sunday July 1, I got A phone call from Lasership telling me the delivery guy was outside my building I asked what side of my building A Or C she said C and said he left it there so I went Down just 1 or 2 minutes later but there is *NO* package inside or outside the front or back doors! I called and left my number with Lasership for them to call me back but they never did and I sent them an email too but I haven't gotten anything back. Lasership customer service agent called me back about an hour before they claimed to deliver my package and he said he sees my instructions and he assured me that I would get my package today. ![]() I gave instructions on Ontrac's site which is a part of Lasership for them to please call me when they are ready to deliver my order because the intercoms are broken at my apartment building and only USPS has a key and they always leave my items securely inside on the first floor,and I have had items stolen left outside by Fedex,UPS etc. My shirt from Fashion Nova was originally supposed to be delivered on July 6, but I checked on this site early on Sunday July 2, and it now said that it was going to be delivered this day, it said it was out for delivery but a few hours later it said that they attempted to deliver it but couldn't because of security and signature reasons. I also sent the BBB a complaint letter.So far I haven't heard back from them. I wrote this to be posted on the Better Business Bureau's site with 1000's of other bad reviews from customers who had similar or same kinds of bad experiences with Lasership and I just sent it to my state attorney general too. This has not been my only issue with OnTrac AKA Lasership but this one is the worst yet. (Not even my trash to the landfill) and I'm hoping Butcher Box finds a new delivery company or I may need to rethink my relationship with them. I would NEVER recommend using this company for any delivery. I had to go out in the pouring rain, in my pajamas, to retrieve the soaking wet box. I just happened to be up late and saw the email come in that my package was delivered, which was after 11:00pm. My box was left at the bottom of my stairs in the POURING DOWN RAIN!!! not under the COVERED porch area. Which, Normally I would have been in bed which means I wouldn't have seen the package until the next morning and my order would have been ruined!! 3. There were many issues with my delivery yesterday June 19th, 2023, that were totally UNACCEPTABLE!!! 1.The DRIVER LIED and said my package was delivered to myself in person and it wasn't. I placed an order with Butcher Box, which is a meat delivery company, who uses Ontrac AKA LaserShip to deliver in my area. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |